We know that shipping in Canada can get pricey and we want our customers to get their order as quickly and most affordably as possible. That's why each quote is looked at individually in order to choose the most efficient packing option possible. We'll then add the shipping cost and get the quote right back to you so you can place your order.
General FAQ
Why do I need to request a quote for shipping instead of checking out?
What do I need to include when asking for assistance in choosing the best system for my project?
If you would like help in calculating the amount of material for your project, we will require a sketch of your project with accurate measurements. Please send sketches of the project as it looks when you are facing it and not top down as we can't see doors and windows from this view. If you are screening in an existing area, pictures are extremely helpful.
Can I return unused product?
If you have unused product that can be resold, it may be possible to return it for a refund. The cost of shipping the returned items to us is covered by the customer.
Should I order the exact amount of material needed for my project?
We always encourage our customers to order at least 10% more to account for any errors or cuts that may need to be made. Having to order a few extra pieces if you end up short puts your project on hold and can be costly in shipping.
What can I expect the process to be when I order from Screen Porch Solutions?
Once you have measured the openings for your project and calculated the materials you will need, you will add those materials to your cart on our website. You will then send us your quote, through our website, and we will calculate your shipping costs, add them to your quote and send you an email where you can place your order. We will then pack your order within 1-2 business days and send it on its way to you. Shipping typically takes 5-7 business days.
Original Screen Tight FAQ
Can I install wood lattice instead of the PVC Screen Tight cap?
Yes, you can install stained or painted wood lattice using nails or fasteners of your choosing. If you are wanting black caps, this is the preferred method to achieve that look.
Are the Original Screen Tight caps available in black?
Our caps are not available in black due to the nature of PVC materials and how dark pigments react to the sun's UV rays over time. If you would like a black cap, you can paint wood lattice and install it over the Original Screen Tight base. Our aluminum systems, FASTtrack and MINItrack are available in black.
Does Original Screen Tight come in longer lengths?
Although the base comes in 8' lengths, the cap can be purchased in 80' and 160' continunous rolls which covers a longer distance without a seam.
Can Original Screen Tight caps be painted?
Our caps can be painted. The caps need to be cleaned with denatured alcohol and painted with a latex paint. We don't recommend dark colours as the UV rays can be harsh on vinyl.
Can I mount Original Screen Tight on the inside of a porch?
Yes, Original Screen Tight can mounted two ways - facing the interior or exterior of your porch.
Here is a photo of Original Screen Tight mounted facing inward to give you an idea of how it looks:
How many screws do I need to install Original Screen Tight?
You will need about 12 screws per 8 foot length. Add a screw 2 inches from each end and each pre-punched slot. The screen will pull very tight so it's important to put a screw in each of the pre-punched slots so the base is securely attached to the wood framing.
Can I remove the Original Screen Tight cap once installed?
Simply use a flat head screwdriver to pry the cap off at the end. Once it is pulled up, you can remove the rest with your hand. This is a huge advantage over using lattice and staples as it's simple and easy and doesn't rip your screen.
MINItrack FAQ
What colours does MINItrack come in?
MINItrack is available in white, dark bronze and black powder coat finishes, blending in seamlessly with your porch or patio framing.
What screws can you use for MINItrack?
Only MINItrack screw clips can be used for the MINItrack system. The track snaps over the head of the screw clips to hold the track into place.
Does MINItrack need to be mitered?
MINItrack does not need to be mitered. You can cut the spline at the end of each run, then trim the screen. This is the recommended and most common way. Mitering can be done if you need to, but the spline does not need to continue around the corner.
Is MINItrack removable?
MINItrack is removable, but you may not be able to reuse the tracks once removed.
FASTtrack FAQ
Can you use FASTtrack and MeshGuard together?
MeshGuard and FASTtrack are two separate systems and cannot be used togeher. MeshGuard must be attached to wood.
Is FASTtrack available in lengths longer than 8 feet?
FASTtrack is no longer available in lengths longer than 8 feet.
What colours does FASTtrack come in?
FASTtrack is available in white, dark bronze and black powder coated finishes.
Can I make a post with the channels?
Yes, you can mate/combine channels to create posts and rails.
How do I calculate how many clips I need for my project?
You will need 8 clips per 8 foot channel or, if you are creating a post or rail, you will need two clips on each end.
MeshGuard FAQ
Can you use FASTtrack and MeshGuard together?
MeshGuard and FASTtrack are two separate systems and cannot be used togeher. MeshGuard must be attached to wood.
How does MeshGuard integrate with Screen Tight?
MeshGuard and Screen Tight both use the same finishing trim cap. The final step for both systems is to snap on the Screen Tight trim cap which creates an integrated, seamless look.
Can I mount MeshGuard on the inside of my porch instead of the outside?
Absolutely, Screen Tight and MeshGuard can both mount facing the interior of your porch. This is a good approach if you have a second-story porch and you’re unable to safely screen from the outside.
Screen Wall FAQ
Can Screen Wall attach to masonry?
Yes, the Screen Wall system perimeter 1x2 pieces can attach to concrete and/or masonry by using standard masonry screws.
How do I estimate materials for Screen Wall?
Can I use Screen Wall and MeshGuard together?
Screen Wall cannot be used in conjunction with MeshGuard. Screen Wall and MeshGuard are different systems. MeshGuard is only approved to attach to wood framing.
Is the post component required?
No, depending on your design, you could technically complete your project using only perimeter components.